"Sarah listened but also talked which was great as I was worried I would do all the talking. She understood why I was having problems, and interpreted my feelings. She also allowed me to "forgive myself", and not be too hard, which in turn stopped me feeling so disheartened. She gave of herself as well, which really helped. I felt she was a fellow human being with her own problems, rather than a faceless professional. If I need help again I would certainly turn to Sarah."