"Compassionate and human. Warm hearted. An understanding of my cultural background. A genuine sense of care and interest in her clients. Within reason flexible with arranging appointment times. Easy to talk to."

"Jackie listened and did not judge. She introduced me to techniques to help myself and control most of my anger impulses. She helped me get over my self imposed guilt issues and look at a way forward. I regained my self confidence and felt able to interact with people socially again."

"She is amazing. She has a way of aiding you in seeing things in a different perspective and she motivates you."

"John showed patience, understanding and empathy during his meetings with me. I felt comfortable talking to him and he never made me feel awkward. John is a wonderful listener and gives constructive feedback which I used to help me make progress and move forwards. John didn't give unrealistic ideas or suggest anything that he knew wouldn't be acceptable to me. He was always mindful of my needs, wishes and personality and worked with me to create and move towards achievable results, whilst also being a voice of reason. Talking to John helped me gain clarity of thought and I felt able to accomplish more than I expected I perhaps would."