"Compassionate and human. Warm hearted. An understanding of my cultural background. A genuine sense of care and interest in her clients. Within reason flexible with arranging appointment times. Easy to talk to."

"John showed patience, understanding and empathy during his meetings with me. I felt comfortable talking to him and he never made me feel awkward. John is a wonderful listener and gives constructive feedback which I used to help me make progress and move forwards. John didn't give unrealistic ideas or suggest anything that he knew wouldn't be acceptable to me. He was always mindful of my needs, wishes and personality and worked with me to create and move towards achievable results, whilst also being a voice of reason. Talking to John helped me gain clarity of thought and I felt able to accomplish more than I expected I perhaps would."

"I had no doubts about Simon being a gifted counsellor from the moment we met. Simon is experienced, calm and empathetic. We got to the root causes of my short-term and long-term stress triggers quickly, allowing time to think through doable actions needed to give me the results I needed. Thank you Simon."

"Very good at getting you to explain fully and clearly how you're feeling; excellent at helping you to improve how you communicate with others; she educates about alcoholism/addiction in the family; very good at listening to and suggesting potential solutions to issues; very personable, has a good sense of humour, when appropriate etc."